Doggie Treats is a company in Gauteng that sells nutritious dog food and treats to dog pet  owners. The owner, Mr. Smith, is deciding to conduct business on the online platform where  customers could order dog food and treats for their pets online. Mr. Smith has requested your  services as the online business consultant to advise further on this new way of conducting  business. Question 1 Selling physical products through an online e-commerce store can be lucrative, although it is  also competitive. 1.1 Explain to Mr. Smith how a brick and mortar business find customers compared to how ecommerce stores find customers.  1.2 Elaborate on any FIVE advantages of e-commerce retail Question 2  Explain in detail an appropriate online business revenue model suited for Doggie Treats. Include  in your answer any FIVE business benefits this model provides to a business.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Doggie Treats is a company in Gauteng that sells nutritious dog food and treats to dog pet 
owners. The owner, Mr. Smith, is deciding to conduct business on the online platform where 
customers could order dog food and treats for their pets online. Mr. Smith has requested your 
services as the online business consultant to advise further on this new way of conducting 
business.


Question 1
Selling physical products through an online e-commerce store can be lucrative, although it is 
also competitive.
1.1 Explain to Mr. Smith how a brick and mortar business find customers compared to how ecommerce stores find customers. 

1.2 Elaborate on any FIVE advantages of e-commerce retail

Question 2 
Explain in detail an appropriate online business revenue model suited for Doggie Treats. Include 
in your answer any FIVE business benefits this model provides to a business.

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