Identifying customer attributes may allow an organization to better understand "who" its customers are. Define Customer attributes giving an example of each of them.
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Q: what are some of the typical customer needs
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Q: Which solution may best help the company in analyzing the customers' data? *
A: Below is the solution to the question.
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A: Its True
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A: Answer: B
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- Discuss the role of CRM in creating a 360-degree view of customer interactions and data.What is single customer view and how is it used? What are the typical data points that are captured by any customer centric organisation?Explore the role of data virtualization in creating a unified view of customer data for personalized marketing strategies.
- Explain the role of secondary data in gathering customer insights. Where do marketers obtain secondary data, and what are the potential problems in using such data?Explain the significance of data analytics in CRM applications for understanding customer behavior and preferences.2. Explain the four common steps involved in identifying customers in any industry. Answer the question with relevant examples using not more than 20 lines.
- Describe the benefits to the marketing decision maker of being able to capture data that identify characteristics of consumers and their shopping behaviour in a store.Evaluate the role of social media and sentiment analysis in CRM for understanding customer sentiments and preferences.Why is data analytics within CRM crucial for target marketing?
- Define the market segmentation? Create an detailed information about the customer centricity model.Based on any business domain discuss? Provide any 3 positive & negative common responses of clients, eachDRAW AND ILLUSTRATE A CONCEPTUAL FRAMEWORK. CLEARLY IDENTIFY INDEPENDENT AND DEPENDENT VARIABLES Use all the variables below to draw and illustrate a relevant conceptual framework with one intervening and one moderating variable. Customer value Customer loyalty Sales force Market share Customer satisfaction