It seems you can’t get away from the buzz of online, mobile, and social media marketing from the likes of Amazon, Walmart, Nordstrom, and other large retailers. But what about the small independent retailers? Are they also getting on the online, mobile, and social media bandwagon? Some independent retailers are using these tools. For example, a convenience store owner in Miami Tweets a picture to 7,000 followers of a new beer he just stocked that morning, and by late afternoon customers come streaming in to check it out. Emerson Salon in Seattle sources 75 percent of its business from Facebook, Twitter, and its blog. Butter Lane cupcake bakery in New York City has found success using social media as well. Although these retailers have embraced online, mobile, and social media marketing, to most small retailers, using Facebook, Twitter, Pinterest, Tumblr, Groupon, Instagram, Yelp, Foursquare, and other digital media can seem downright intimidating. Create a presentation to give to local retailers explaining how they can effectively use online, mobile, and social media marketing to engage customers and enhance their business.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
icon
Related questions
Question

It seems you can’t get away from the buzz of online, mobile, and social media marketing from the likes of Amazon, Walmart, Nordstrom, and other large retailers. But what about the small independent retailers? Are they also getting on the online, mobile, and social media bandwagon? Some independent retailers are using these tools. For example, a convenience store owner in Miami Tweets a picture to 7,000 followers of a new beer he just stocked that morning, and by late afternoon customers come streaming in to check it out. Emerson Salon in Seattle sources 75 percent of its business from Facebook, Twitter, and its blog. Butter Lane cupcake bakery in New York City has found success using social media as well. Although these retailers have embraced online, mobile, and social media marketing, to most small retailers, using Facebook, Twitter, Pinterest, Tumblr, Groupon, Instagram, Yelp, Foursquare, and other digital media can seem downright intimidating. Create a presentation to give to local retailers explaining how they can effectively use online, mobile, and social media marketing to engage customers and enhance their business.

Expert Solution
steps

Step by step

Solved in 2 steps

Blurred answer
Knowledge Booster
Market segmentation
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, marketing and related others by exploring similar questions and additional content below.
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Principles Of Marketing
Principles Of Marketing
Marketing
ISBN:
9780134492513
Author:
Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:
Pearson Higher Education,
Marketing
Marketing
Marketing
ISBN:
9781259924040
Author:
Roger A. Kerin, Steven W. Hartley
Publisher:
McGraw-Hill Education
Foundations of Business (MindTap Course List)
Foundations of Business (MindTap Course List)
Marketing
ISBN:
9781337386920
Author:
William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:
Cengage Learning
Marketing: An Introduction (13th Edition)
Marketing: An Introduction (13th Edition)
Marketing
ISBN:
9780134149530
Author:
Gary Armstrong, Philip Kotler
Publisher:
PEARSON
MKTG 12:STUDENT ED.-TEXT
MKTG 12:STUDENT ED.-TEXT
Marketing
ISBN:
9781337407595
Author:
Lamb
Publisher:
Cengage
Contemporary Marketing
Contemporary Marketing
Marketing
ISBN:
9780357033777
Author:
Louis E. Boone, David L. Kurtz
Publisher:
Cengage Learning