Practical Operations Management
Practical Operations Management
2nd Edition
ISBN: 9781939297136
Author: Simpson
Publisher: HERCHER PUBLISHING,INCORPORATED
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Chapter 5, Problem 3.3Q
Summary Introduction

Interpretation: Probability of highest and lowest of a vehicle arrival.

Concept introduction:The M/M/1 queue assumes poison arrivals, exponential service times, and a single server serving customers in a FCFS fashion. Poisson arrivals are a reasonably good assumption for unscheduled systems. Further if there is a mix of many different types of jobs the exponential distribution can be realistic for service times. Otherwise it tends to be too variable of a distribution.

Expert Solution & Answer
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Answer to Problem 3.3Q

Highest in overnight hours and lowest in commuters’ hours.

Explanation of Solution

Given information:

  average cars per hour(λ)=100per hourservice rate(μ) = 240 per hourno.of vehicles in the queue = Lq4                    traffic rate(ρ)=(λμ)                                          =100240=0.42no: of vehicles in queue(Lq)=ρ21ρ=0.30ρ0=1ρ=10.42=0.58..........................2

(references from 97136-5-3.1Q)

(references from 97136-5-3.1Q)

  λ=75 per hourμ=240 per hourno.of vehicles in the queue = Lq4ρ=( 75 240)=0.3125Lq=ρ2 1ρ =0.142 P 0 =1ρ =10.3125 =0.6875

0.103 [References from 97136-5-3.1Q]

0.58 [References from 97136-5-3.2Q]

0.6875 [References from 97136-5-3.3Q]

Hence, the probability that a vehicle finds a lane idle and gets instant service is highest for the overnight hours and lowest for the commuter hours.

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A road transport company has one reservation clerk on duty at a time. He handles information of bus schedules and makes reservations. Customers arrive at a rate of 8 per hour and the clerk can, on an average, serve a customer within 5 minutes. The company estimates that the arrival rate will be Poisson distributed whilst the service time is exponentially distributed. Use the information above to answer question 70 through to 75 70. What is the average number of customers waiting in line to be served? А. 1 В. 1.04 . С. 1.33 D. 2.666 71. What is the average number of customers in the system? А. 2 В. 3 С. 4 D. 5 72. What is the average time a customer has to wait before being served? A. 4 minutes B. 5 minutes C. 8 minutes D. 10 minutes 73. What is the average time a customer spends in the system? A. 0.2 hr B. 0.25 hr С. 12 hrs D. 15 hrs Page 11 of 16 Peu l'ell/ mideam!?/2-19/20 Scanned with CamScanner 74. What is the probability of not finding a customer in the system? A. 0 B. 0.33 C.…
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